Frequently Asked Questions
Everything you need to know about our cozy home essentials.
What materials are used in your blankets and throws?
We specialize in high-quality natural fibers, including recycled wool, cashmere, and organic cotton. Each product page provides a detailed breakdown of the specific material composition.
How should I care for my wool products?
To maintain the longevity of your wool items, we recommend hand washing in cold water with a mild wool detergent or professional dry cleaning. Avoid tumble drying to prevent shrinkage.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that personalized or embroidered items are final sale and cannot be returned.
Do you offer gift wrapping services?
Yes, we offer premium gift packaging options at checkout, including a hand-written note and our signature sustainable gift boxes to make your present extra special.
Are your products ethically sourced?
Sustainability is at our core. We partner with mills that prioritize animal welfare and fair labor practices, and we utilize recycled fibers whenever possible to reduce our environmental footprint.