Returns & Exchanges
At TBCo, we want you to love every piece you bring into your home, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a style adjustment, we are here to ensure your shopping experience is seamless and satisfying.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the home decor items you wish to send back.
- 2.Pack with Care
Place the items in their original box with all tags attached, ensuring fragile pieces are securely cushioned to prevent damage during transit.
- 3.Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.